For over ten years, one of the leading providers of security and communications products and services to correctional facilities across the country has been Securus Technologies. Securus Technologies, which is based out of Dallas, Texas, currently provides services or products to over 1,000 facilities located nationwide. The company is likely best known for their video visitation software and product.
While the video visitation software and product was designed to provide inmates, family members, and other parties with a convenient way to communicate, it has had other benefits as well. Most facilities have noted a decline in the amount of crime and onsite issues that can come with in-person visitation. Another unexpected benefit of the video visitation service is the fact that it has been able to help solve and prevent crimes inside and outside of the prison.
Whenever a phone or video visitation call is made between an inmate and another party, both parties are required to approve a recording of the conversation. Securus Technologies then offers an additional service in which they will monitor these call for the facilities and track any suspicious activity. If Securus Technologies notices that there is some suspicious conversations taking place, which could indicate a crime, they are able to turn the tape over to the facility who is able to handle the case from that point.
Thus far, facilities across the country have stated that they have been able to use the recordings to help solve crimes and prevent future crimes for occurring. These have included both crimes located inside and outside of the correctional facility. Securus Technologies is able to provide this service out of their new data center, customer service, and monitoring facility that they built in Dallas. This new center has greatly supported the company’s recent expansion of additional services as well.
I am a disabled veteran. I wanted to take the time and write a letter of thanks to Securus Technologies Christmas Video Visit. Your program enabled me to spend time with my nephew who is doing a small stint in a state prison. I am aware that penalties must be paid when the law is broken. I am a strong defender of that policy. Because of Securus Technologies Video Visits, I am able to encourage my nephew to get on the right track and stay there. So far, he has been the model inmate. I want to always be around him physically to ensure he never gets caught up with the wrong crowd again. But due to me being in a wheelchair, I am extremely limited in everyday life. And the travel for a prison visit would just be too much for me.I am grateful that we have this very strong way of keeping in contact.
I had to make an effort to talk to the people in charge at the prison. I told them my plight and they were understanding. I asked them if there were any programs that catered to someone who had a disability such as myself.They told me right away of the Securus Technologies Christmas Video Visit. I met the requirements and was approved. Now all I had to do was wait for my specified time of the visit. When my nephew came on, he was so happy. Although we had talked on the phone many times, this Securus Technologies Christmas Video Visit was so much better. It was personal to me. I could see him. He could see me. I saw how he matured in the face. He got a little buff too. Our visit was great. We talked about his re-entry into the community. We talked and made plans for his future. I am so proud of him. And through Securus Technologies Christmas Video Visit he could actually see my face and expressions. I made sure he knew how happy I am with him.
I know it may not be easy, but we are getting a head start on his future.I wanted to say Securus Technologies has been a valuable tool that was used in communicating a positive outlook to my nephew. We are stronger as a unit. And that is because I am able to influence him thanks to Securus Technologies Christmas Video Visit.